COVID-19 Community Support Services

Carefirst’s Coping with COVID-19 Reports

Carefirst Coping During COVID-19 Report #1 (April 15, 2020) (click to open)

Carefirst Coping During COVID-19 Report #2 (May 7, 2020) (click to open)

Carefirst Coping During COVID-19 Report #3 (May 29, 2020) (click to open)

CF CSS Central Intake #

416-646-5108

Delivery: Groceries & Medication

Service Details:

Pickup and delivery of purchased grocery within service boundary and specified stores.

Help purchase, pickup and delivery of grocery in specified stores

Medication pickup and delivery is available if mutually consented between the service users and the pharmacy stores.

Service Boundary: See attachment for details.

Cost: Co-payment

Grocery delivery $5 within 10 km ($2.5 for every additional 5 km)

Medication delivery $5 within 10 km ($2.5 for every additional 5 km)

Virtual Support & Counselling

Service Details:

Provide virtual emotional support/supportive counselling via phone call. Issues including Pandemic coping, grieving, abuse, caregiving stress, isolation, and etc.

Service Boundary: Do not apply

Cost: No cost

Personal Support Services

Service Details:

In-home personal support services including light meal preparation, light cleaning, daily living activities, personal hygiene, medication reminder

Service Boundary: Within the transportation service boundary. See attachment for details.

Cost: Co-payment: $28.5/hour for a minimum of 2 hours per visit

Telephone Safety Checks

Service Details:

Provide telephone call for safety check and social interaction in a regular schedule.

Service Boundary: Do not apply

Cost: No cost

Meals on Wheels

Service Details:

Regular Chinese hot meal, frozen Chinese and Western meal available. Hot meal delivery from Monday to Friday 11:00 am – 1:00 pm. Frozen meal delivery on every Wednesday. Special and minced diet is available when needed.

Service Boundary: See attachment for details

Cost: Co-payment

Hot meal $5/meal within hot meal delivery boundary.

Frozen food $5/meal with a minimum of 3 meals/order within hot meal delivery boundary. Beyond hot meal boundary, delivery charge $2 applies within transportation boundary.

Click here to open Flyer.

Transportation

Service Details:

Transportation ride to attend essential medical appointments; Visit pharmacy for medication pickup; Visit stores for grocery and/or essential supply purchase within service boundary

Service Boundary: Within South of Bloomington Road, East of Bathurst Street, West of Tenth Line/ Markham, North of Lakeshore). See attachment for details.

Cost: Co-payment

$7.5 within 5.0 km one way; $12 for 5.1 – 10 km one way

Food Hampers

Service Details:

A FREE food basket consisting of non-perishable food items to be delivered to seniors/individuals who are isolated with financial challenges. Has to be recommended by service providers such as the care coordinators.

Service Boundary Maps

Service Boundary Maps (click to open)

COVID-19 Virtual Health Education Series

English Episode 3 – Overview of Dementia (click to open)

English Episode 2 – Stroke & Stroke Prevention (click to open)

English Episode 1 – Weight Management (click to open)

Episode 10 – Coping with Anxiety during COVID-19 (click to open)

Episode 9 – Reduce Fall Risks at Home (click to open)

Episode 8 – Suggestions for Family Caregivers in the time of COVID-19 (click to open)

Episode 6 – Introduction to Diabetes Management during COVID-19 (click to open)

Episode 4 – Strategies to Communicate and Support People with Dementia (click to open)

Episode 2 – Stay Heart Healthy During COVID-19 (click to open)

Episode 1 – Cardiovascular Disease Management During COVID-19 (click to open)

Thank You Letter from Clients

Letter from Teresa & Joseph (20200602) (click to open)

Letter from Lina (20200529) (click to open)

Letter from Exercise Class Participants (20200330) (click to open)

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