Family Health Team

Carefirst Family Health Team (FHT) continues to embrace the core values for quality improvements, which are embedded in the day to day operation of the FHT. Carefirst FHT moves forward with a vigourous quality management approach which ensures that mechanisms are in place to collect data, analyze the findings and measure outcomes.

  • The Quality Improvement Team and staff support the ongoing quality improvement (QI) process and are held accountable to the public for the quality of health care in Ontario. Carefirst FHT’s goal is to align the QI activities and initiatives to the Health Quality of Ontario (HQO) mandates and priorities.
  • In addition, Carefirst FHT is committed to co-design with patients in developing programs and services that meet individual needs via different avenues, such as the Client and Family Advisory Council, Patient Experience Surveys and Specialized Focus Groups.

Services

  • Primary Health Care Services from Family PhysiciansCarefirst Family Health Team
  • Specialist Clinic
  • Health Screening and Health Teaching Services
  • Health Promotion Services
  • Case Management (RN)
  • Chronic Disease Management Program
  • Diabetes Education Program
  • Individual Counseling by Registered Nurse, Dietitian and Social Worker
  • Education Group and Classes
  • Workshops
  • COPD Maintenance Program

MISSION, VISION, & VALUES

MISSION

Carefirst Family Health Team strives to improve the health of patients and families by providing culturally sensitive and holistic primary health care services. Our team of multidisciplinary professionals deliver timely, accessible, and patient and family-centered care in collaboration with our community partners.

VISION

To become a leader in innovation and promote high quality, integrated primary health care that responds to the changing needs of patients and families.

VALUES

Patient and Family-Centered Care: We plan, deliver, and evaluate care based on mutually beneficial relationships and partnerships with patients and their families.

Patient Engagement: We engage with patients and their families to define their needs, make decisions, and take action to improve their health.

Cultural Sensitivity: We view all people as unique individuals and recognize that their experiences, beliefs, values, and language have an effect on how they interact, learn, and behave.

Collaborative Team Approach: We believe that each of us is enriched when we are able to work in collaboration to achieve shared goals.

 

Carefirst FHT 2021/2022 Areas of Focus and Annual Priorities

 

To view the full details of the Carefirst FHT 2021/2022 Areas of Focus and Annual Priorities, please click HERE

 

Accreditation Canada Logo

Quality Improvement Plan 2018-2019

Patient Satisfaction Survey Report July 2018

CAREFIRST FHT Incident and Complaint Dashboard 2018-2019 Q2

If you an existing patient with the FHT and want to speak with your physician by phone, book online now.

Notice:

 

Unfortunately at this time, we are not accepting any new patients. However, if you wish to be added to our wait list, you can fill out our patient waitlist form. To access the form, please click the link/button below.

 

Please note that applying to the waitlist does not guarantee your enrollment as a patient of the Carefirst Family Health Team. Our search for and recruitment of new physicians to join our team is ongoing. As such, we are unable to confirm the length of your waiting period at this time. We apologize for the inconvenience and thank you for your understanding.

Current Physicians:

  • Dr. Christina Lee (Lead Physician)
  • Dr. Lesley Wu
  • Dr. Alice Sy
  • Dr. Kinsey Lam
  • Dr. Jerry Zhang
  • Dr. Christine Tang
  • Dr. Adrienne Yang
  • Dr. Shraddha Krishnan
  • Dr. Y. Gloria Lin

Diabetes Education Program:

  • Lai Nam Yip (RD)
  • Jennifer Au (RD)
  • Andy Chiu (RN)

Physiotherapist:

  • Xiaoping Jin

Registered Nurses/Registered Practical Nurses:

  • Sue Su
  • Yina Xing
  • Maria Yim
  • Hilary Lau
  • Priscilla Chan
  • Vivi Yang
  • Jacky Tam
  • Louise Poon
  • Selina Feng

Social Workers:

  • Ruichun Tang
  • Amanda Lee
  • Alice Ko

Medical Receptionists:

  • Fanny Hui
  • Rathini Baskaran
  • Jun He
  • Chloe Chen
  • Rita So
  • Joanna Ou

Office Manager:

  • Chris Zhu

Executive Director:

  • Tamara Belfer
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