1970’s and 1980’s

Date Description
1976 Started Chinese meals-on-wheels service in Chinatown, Toronto with a $1,000 operating budget. In 1978 we founded the Chinese Meals-on-Wheels and Mutual Aid Association.
1980 Changed to Chinese Seniors Home Support Services Association, services grew from single meals-on-wheels service to a range of home support services.
1985 Incorporated as a non-profit charitable organization.
1986 Approved as a member of the United Way of Greater Toronto (presently known as United Way of Toronto); adopted the new agency name Toronto Chinese Seniors Home Support Services Association.
1989 Opened the Scarborough Branch Office to serve the City of Scarborough.



Date Description
1992 Renames as the Chinese Seniors Support Services Association to reflect the expanding service scope and geographic coverage.
1995 Started the first Supporting Housing Services in the Alexandra Park Seniors’ Apartments at 91 Augusta Ave. in Toronto.
1997 Opened the second Supportive Housing Service in Tam O’Shanter Seniors’ Apartments and started an Adult Day Service in Scarborough.
1999 Opened the York Region Community Service Center and Adult Day Care Centre in Richmond Hill; approved as a member agency of United Way of York Region.



Date Description
2000 Launched an agency renaming campaign and adopted a new agency name as Carefirst Seniors & Community Services Association.
2001 Collaborated with the Scarborough Hospital’s Regional Dialysis Center to pioneer the Peritoneal Dialysis Social Day Centre for the chronic renal patients at Carefirst.
2002 Extended services to Mississauga and was approved as a member agency of United Way of Peel Region.
2004 Achieved the first 3-year accreditation for 2004-2007 by the Canadian Council on Health Services Accreditation (presently known as Accreditation Canada). Launched the only Chinese Elder Abuse Helpline in Toronto.
2005 Extended services to Mississauga and was approved as a member agency of United Way of Peel Region.
2006 Launched the Stanford Model Chronic Disease Self-Management Program.
2007 Funded by the Ministry of Health and Long-Term Care for the operation of Carefirst Family Health Team (Richmond Hill site) and opened the Carefirst York Region Specialist Consultation Service Centre in Richmond Hill.
2009 Won 2009 Health Innovation Finalist Award from the Ministry of Long-Term Care for the innovative project: Chronic Kidney Disease Early Identification and Outreach Program, jointly launched with the Scarborough Regional Renal Dialysis Program.



Date Description
2010 Approved license by the Ministry of Training, Colleges and Universities for the operation of the Carefirst Vocational Training Centre.
2011 Received $500,000 from the Ontario Trillium Foundation – Community Capital Fund towards the building of the One Stop Access Multi-Services Center in Scarborough.
2012 Study Tour to On Lok Lifeways, San Francisco, U.S. and adoption of the On Lok PACE Model of Care at Carefirst.
2013 Received approval of $12 million loan from Infrastructure Ontario for construction of the Carefirst One-Stop Multi-Services Centre. Held Ground Breaking Ceremony for the building of the Centre for tomorrow.
2014 Opened another Adult Day Program in Scarborough, a total of 3 Adult Day Program Centres (2 in Scarborough and 1 in Richmond Hill).
2015 Completed construction of capital project and operating from Carefirst One-Stop Multi-Services Centre.
  • Received Health and Wellness Award from 2016 European Healthcare Design Congress for the innovative architectural design of Carefirst One-Stop Multi-Services Centre.
  • 2016 Minister’s Medal Honouring Excellence in Health Quality & Safety Program –Honour Roll
  • Ontario Community Support Association OCSA –
    Commitment to Leadership Award – Helen Leung