Client Code of Conduct and Bill of Rights

Client Code of Conduct and Responsibilities

The purpose of the Client Code of Conduct and Responsibilities is to define the responsibilities of all Carefirst clients before, during and after receiving the services. The goal is to ensure that Carefirst clients and employees all have a positive experience in our setting by having established clear parameters with respect to client conduct. All clients, as a condition of their continued services at Carefirst, will abide by our rules, regulations, policies, and all other lawful standards. This Code of Conduct and Responsibilities also applies to any individual who may accompany the client into the Carefirst facilities.

Client Bill of Rights

The intent of this Bill is to assert and promote the dignity and worth of all who use the services of Carefirst. The Bill expresses the truth that clients are first and foremost individuals, with the same rights as every Canadian. It is a living document that grows and changes as it helps to create the organization and service culture of mutual respect. Policies at Carefirst should be consistent with this Bill. Note that the rights outlined in this Bill may be restricted by law or by order of a court or Review Board, or, they may be restricted reasonably to ensure the protection of the rights and safety of the individual and/or others. The restriction of some rights leaves other rights intact.

The Donor Bill of Rights

Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. The Donor Bill of Rights ensures that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support.